Privacy Policy

A Better Bond Dog Training (“A Better Bond,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website at abetterbonddogtraining.com (the “Site”), how we use and share it, and the choices you have. By using the Site or submitting information to us, you agree to the practices described here.

Information we collect

We collect information in the following ways:

• Information you give us. When you complete our contact or inquiry form, request a consultation, or otherwise communicate with us, we collect the information you provide, such as your name, email address, phone number, information about your dog, and the details of your message.
• Information collected automatically. When you visit the Site, we and our service providers may automatically collect limited technical information such as your IP address, browser type, device information, pages viewed, and referring pages, using cookies and similar technologies.

How we use your information

We use the information we collect to:

• Respond to your inquiries and provide the information, consultations, and services you request;
• Communicate with you about your dog, your training program, scheduling, and related updates;
• Send you information about our services where you have asked to hear from us or where permitted by law;
• Operate, maintain, secure, and improve the Site; and
• Comply with our legal obligations and enforce our terms.

SMS & text messaging

If you provide your mobile phone number and opt in, we may send you text (SMS) messages related to your inquiry, appointments, and services, as well as occasional updates. Message frequency varies. Message and data rates may apply.

• You can opt out of text messages at any time by replying STOP to any message. Reply HELP for help.
• Your consent to receive text messages is not a condition of purchasing any service.
• We do not sell or share your mobile phone number or SMS opt-in consent with third parties or affiliates for their own marketing purposes.

Cookies & analytics

The Site may use cookies and similar technologies to make the Site function properly, remember your preferences, and understand how visitors use the Site so we can improve it. Most browsers let you refuse or delete cookies through your settings; some features of the Site may not work as intended if you do.

How we share information

We do not sell your personal information. We share it only as follows:

• Service providers. We use trusted third-party providers to operate our business, including our customer-relationship and form platform (SimplioHQ), our website hosting provider (Cloudflare), and email/SMS delivery and analytics providers. These providers process information on our behalf and are permitted to use it only to provide services to us.
• Legal and safety. We may disclose information if required by law, subpoena, or legal process, or where we believe it is necessary to protect our rights, your safety, or the safety of others.
• Business transfers. If our business is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

Data retention

We keep personal information for as long as needed to fulfill the purposes described in this policy, to provide our services, and to comply with our legal obligations, after which we delete or de-identify it.

Data security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your privacy rights

Depending on where you live, you may have rights regarding your personal information, such as the right to request access to, correction of, or deletion of your information, and the right to opt out of certain uses. Texas residents have rights under the Texas Data Privacy and Security Act. To make a request, contact us using the details below. We will respond as required by applicable law and will not discriminate against you for exercising your rights.

Children’s privacy

The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

Third-party links

The Site may link to third-party websites or services (such as social media). We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Site after changes take effect means you accept the updated policy.

Contact us

If you have questions about this Privacy Policy or how your information is handled, or to exercise a privacy right, please reach out through our contact page. A Better Bond Dog Training is based in Cedar Park, Texas.